Privacy notice
The short version: we use your details to look after your pet and keep you informed, and nothing else.
Who we are
Sage Veterinary Ltd, Lykavittou 18, 106 72 Athens, is the data controller for information you give us. You can reach our data protection lead at privacy@sagevet.gr.
What we collect
Your name, contact details and address; your pet's name, species, medical history and treatment records; payment records; and messages you send us.
On this website we collect only what you type into our forms, plus anonymous usage statistics if you allow them.
How we use it
To care for your pet, manage appointments, send reminders you have asked for, process payments and insurance claims, and meet our legal duties as a veterinary practice under Greek law.
How long we keep it
Clinical records are kept for seven years after your last visit, as required by the Hellenic Veterinary Association. Newsletter details are deleted as soon as you unsubscribe.
Your rights
Under the GDPR you can ask to see, correct, move or delete your information, and object to how we use it. Email privacy@sagevet.gr and we will reply within 30 days. You can also complain to the Hellenic Data Protection Authority (dpa.gr).
Changes to this notice
We last updated this notice on 1 October 2026. If we make significant changes we will tell you by email.